We could tell you just how important quality customer service has been to our semitrailer business for over 27 years and that we pride ourselves on always going the extra mile to offer the best solutions, pricing and quality products for our customers, but we thought it would be best to hear it first hand from our partners.
Menlo Worldwide Logistics has had the pleasure of working with ILoca Services for many years. Any problems which have arisen in the past, ILoca Services resolved quickly and professionally to our mutual satisfaction. I would recommend ILoca Services to anyone.
For over five years Halliburton Energy Services has been leasing transport equipment, primarily drop decks, from ILoca Services, Inc. We have found them to be very responsive to our needs for quotes, equipment deliveries and overall services. Additionally, we have been very pleased with the equipment we have received and have always found them to be in excellent condition. They are a trusted source of ours who we maintain a very good relationship with. I would recommend them to anyone who is in the market for semitrailers, repairs, and related services.
Nussbaum has had the pleasure of working with ILoca for a number of years. We have always appreciated the responsive, attentive service we have received as well as the open lines of communication if there is ever anything that needs to be resolved. I would recommend Iloca to anyone who would have trailer needs.
What can I say about ILoca and Tom? Tom is a great guy, always on top of things, helping me with all my needs and followed up on all my calls. I wish all my employees are going to be like him, very impressive and honest guy. He never said ‘no’ to anything and he tried his best to serve me and Prosport Express with devotion. I was always very impressed with his customer service and I have all the respect for him. I don’t know too much about ILoca, but to me Tom is the face of ILoca. I met one of the owners, Dan, and he is a very respectable man and said that he would be there for me to serve all my needs. Overall, one of the best companies around Chicago, and I would recommend them to anyone. Thank you!
Had the pleasure of dealing with John Krachtus (Director of Outside Part Sales) & Steve (Technician). John was very polite, knowledgeable, & answered all of my questions. It is rare to experience this level of customer service in any industry, so it has to be acknowledged. He goes above & beyond. A class act in every manner! Steve was the technician that performed the service. Extremely professional, thorough, & skilled. He did a very nice job for me. Again very clean top notch mechanical work! Both guys have been with the company for a very long time, their work shows... They earned my Business. A+